SHIPPING
AUSTRALIAN ORDERS
$8 standard shipping on all orders (3-8 business days)
$15 express post (1-3 business days)
INTERNATIONAL ORDERS
$30 international shipping - worldwide.
PROCESS, TRACKING & DELIVERY
for all made to order pieces, please allow 3-4 weeks for your order to be made and dispatched. for all ready to ship pieces, allow 3-5 business days for your order to be dispatched. all of our pieces are sent through australia post and all items sent are trackable.
once your order has been dispatched you will receive an email confirmation including a tracking number. please note that delivery timeframes are an estimate and do not take into account processing times and transit delays.
please ensure the address entered in your order is correct. we cannot accept responsibility for missing parcels due to an address being entered incorrectly. let us know if your parcel does not arrive within the expected delivery time frame and we will endeavour to help locate your parcel.
if your item is returned to us for incorrect or incomplete address, or, failure to receive or pick up item within the post office time-frame, we will be in touch to organise a re-delivery at additional cost incurred by you.
RETURNS
if for any reason, you are not satisfied with your purchase, please contact us via email at bronte@studioseaweed.com.au within 48 hours of receiving your item.
studio seaweed does not accept returns on any products unless deemed faulty. this includes change of mind.
if you have received a piece that is found to be faulty please contact us within 48 hours with a photo of the product. if the product is faulty, we will send a replacement piece.